Frequently asked questions
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Who can apply for the Community Account?
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Not for profit clubs and associations such as sporting groups, charities and schools, and government groups
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How much interest can I earn?
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The more money you have in your account, the more interest you can earn. Our interest rates are tiered according to your account balance.
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Click here to view interest rates>
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How often is interest calculated?
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Interest is calculated on your account balance on a daily basis and paid tri-annually.
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What is the eligibility criteria?
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- You must be a not for profit organization or community group
- You will need to provide a copy of governing documents such as Memorandum and Articles of Association or constituting stating ‘Not for profit’ status
- ATO income tax exemption certificate
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What sorts of transactions can I perform via Internet Banking?
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Our Internet Banking for business is easy to access, simple to use with loads of features to help you manage your accounts online, including;
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- Multiple payments to payroll or bill payments
- Multi user transaction authorisation and privilege delegation
- View your current account balances
- View your transaction history
- Print out and download your transaction history to an accounting package or database
- Obtain details of interest earned and charged
- Record or change payment authorities
- Arrange the transfer of funds between your accounts
- Make regular or one off payments to suppliers
- Transfer funds to accounts at other financial institutions
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How can the Community Account help to manage my payroll?
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Payroll can be conveniently managed using Community First internet banking. Internet banking provides you with one, easy to manage view including a number of functionalities to make your payroll simple.
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| | Becoming a Member
| - Why choose Community First?
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| Our product Conditions of Use are available on this website. You should read and consider these Terms and Conditions when deciding to use any product. * Terms and conditions and eligibility criteria apply. ** Excludes transactions and enquiries on non-rediATMs. Standard service fees and specially requested services fees will apply. |